Shipping & Returns

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SHIPPING

Shipping Costs

We offer free shipping within the EU + Norway on all orders over 100 euro and ship out within 24 hours on business days.

Worldwide Shipping = 29 euro

Tracking

All EU orders are shipped with track & trace. You will receive an email with your tracking number as soon as the package is handed over to our shipping carrier.

Import Duties

If you are ordering from outside the EU, import duties may apply. This means that you might have to pay import duties upon arrival. Please check with your local authorities, as it may depend on many different factors.

Deliveres to Norway: 
All Norwegian orders include local taxes and duties paid, so there are no additional costs for you.

RETURNS

Return Policy

We offer a 60-day return policy that applies from the day you receive your items.

The returned items must be in the same condition as you received them including polybag, hangtags and labels. Items in unsuitable or used condition will be rejected and returned to you.

Exchanging For A Different Size

We are not able to make a direct exchange. Please send back the item for a refund and place a new order for the correct size.

Refunds

We process return orders as they come in. These need to be unpacked, inspected and put back on stock. This process can take up to 7 days – you will receive an automated email once the refund has been processed.

How To Return

Return costs are at your own expence. We do however offer easy returns through our return portal where you can book a return label and have it send by email.

The return portal is available for the following countries. Click the country below that you are returning your order from:

Austria (5eur)
Belgium (5eur)
Denmark (39 dkk)
Germany (5 eur)
Sweden (79 svk)

Didn’t find your country on the list?

Please send back the item(s) + the return formular (supplied with the order) to our warehouse who will make a refund as soon as the goods are returned and inspected.

A returned item must be in the same state as when received.

Return address:
System Transport A/S
C/O Blue de Gênes
Sysselvej 67 / Gate 12-16
7120 Vejle
Denmark

*We recommend that you save the post office receipt and tracking number as proof of your delivery to the post office/carrier.
**Please note that all returns must be sent directly to our address. We do not pick up return shipments in parcel shops or at the post office.

Shipping & Returns

sBlue-De-Genes-AW-20248964.jpg__PID:0deba330-a496-4ee6-a0b3-452f0593a449

SHIPPING

Shipping Costs

We offer free shipping within the EU + Norway on all orders over 100 euro and ship out within 24 hours on business days.

Worldwide Shipping = 29 euro

Tracking

All EU orders are shipped with track & trace. You will receive an email with your tracking number as soon as the package is handed over to our shipping carrier.

Import Duties

If you are ordering from outside the EU, import duties may apply. This means that you might have to pay import duties upon arrival. Please check with your local authorities, as it may depend on many different factors.

Deliveres to Norway: 
All Norwegian orders include local taxes and duties paid, so there are no additional costs for you.

RETURNS

Return Policy

We offer a 60-day return policy that applies from the day you receive your items.

The returned items must be in the same condition as you received them including polybag, hangtags and labels. Items in unsuitable or used condition will be rejected and returned to you.

Exchanging For A Different Size

We are not able to make a direct exchange. Please send back the item for a refund and place a new order for the correct size.

Refunds

We process return orders as they come in. These need to be unpacked, inspected and put back on stock. This process can take up to 7 days – you will receive an automated email once the refund has been processed.

How To Return

Return costs are at your own expence. We do however offer easy returns through our return portal where you can book a return label and have it send by email.

The return portal is available for the following countries. Click the country below that you are returning your order from:

Austria (5eur)
Belgium (5eur)
Denmark (39 dkk)
Germany (5 eur)
Sweden (79 svk)

Didn’t find your country on the list?

Please send back the item(s) + the return formular (supplied with the order) to our warehouse who will make a refund as soon as the goods are returned and inspected.

A returned item must be in the same state as when received.

Return address:
System Transport A/S
C/O Blue de Gênes
Sysselvej 67 / Gate 12-16
7120 Vejle
Denmark

*We recommend that you save the post office receipt and tracking number as proof of your delivery to the post office/carrier.
**Please note that all returns must be sent directly to our address. We do not pick up return shipments in parcel shops or at the post office.